About Logistics Manage

About Logistics Manage

How to arrange Delivery?​

1. Consolidate fees
Consolidate freely within 10 parcels.
There will be charge for additional parcels over 10 parcels​, and 100 Yen/each parcel    

2. Japan's export Customs clearance entrustment fee  (3800 Yen)  
Consolidate parcel or a Single product with a value of more than 200,000 yen, will accrued an additional Japan Customs declaration fee of 3,800 yen is required.  

3. Japan Warehouse Rent: Free for 30 days.

Member should arrange shipment within 30 days after items arrive to HOYOYO. After 30 days, HOYOYO will charge each parcel JPY 50 per day. 

Transport restrictions

* Total weight can not over 30kg each time

* Maximun length1.5m or less

* If (Length+Width+Height) > 3 meter,you can not use this shipping service.

How to contact online customer service?