Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories (Updated from Japan Post Office on July 13)

Japan Post  acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Meanwhile, we will resume or temporarily suspend acceptance of mail items as shown in the table below effective July 14.

✔: acceptable, X: acceptance suspended, -: No service

*1: Surface letter-post items are accepted.

*2: Surface parcel-post items are accepted.


Countries/Territories Previously Effective July 14
Air SAL Surface EMS Air SAL Surface EMS
Gabon - X -
Guinea, Comoros Islands, Central Africa, Niger, Burkina Faso, Benin, Mali X - X - X - -
Congo X - *1 - X - -
St. Pierre and Miquelon X X X X X X X
French Guiana, Martinique X - X X X - X


Countries/Territories Previously Effective July 14
Air SAL Surface EMS Air SAL Surface EMS
Cameroon, Seychelles X - - X - *2 -
Kiribati X - *1 - X - X -
The Democratic Republic of the Congo - - - *2 -
Independent State of Samoa - - - *1 -
Solomon Islands, Papua New Guinea X - X X - *1 X
Chile X X X X X X
Tuvalu X - - X - X -
Tonga X - - X - *1 -
Madagascar, Morocco - - *2
Luxembourg X X *2
For detail please check on the below link :

Japan Post continue to temporarily suspend mail service to various countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to the reduction of flights from/to Japan. Items that have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in the order of their acceptance.

Please note that because of the global reduction of flights, considerable delivery delays are expected for outbound mail items.

We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.