there is a reason why hoyoyo is my favorite proxy after trying so many. they are fast with requests, have excellent customer service, will negotiate for you, are very organized, and super user-friendly. their built-in bidding and search system on their website is so convenient and they'll listen and tend to your every request if you write it in the remark box. they are also very generous with their waiving of bank charges during events and are the most affordable proxy i've used. thank you so much hoyoyo, i love it! :)