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HOYOYO
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About HOYOYO Fund Manage details
**What is Balance?
Balance = Freeze amount + Available balance
**What is Freeze amount?
Freeze amount = on going purchasing item
**What does it means Freeze amount?
Freeze amount will happen when you have already place an order, when our purchaser teams on process your order will be freeze. After we success pay to seller only we will deduct the frozen amount on customer account. On the same time once successfully paid to seller will deduct Japan Local Shipping fees(if any) & 300 JPY Japan Bank Charge too.
**What is Available balance?
Available balance = Balance - Freeze amount
Example 1: (when you don’t have place any order)
(1) Balance: 200
(2) Freeze amount: 0
(3) Available Balance: 200
Example 2:(when you have already placed an order)
(1) Balance: 200
(2) Freeze amount: 170
**only freeze the item price NOT included Bank Charges
(3) Available Balance: 30
Example 3:(when the order you placed have overdue amount)
(1) Balance: 200
(2) Freeze amount: 220
(3) Available Balance: -20
**the overdue of 20 maybe a handling fees from seller, Japan Local Shipping fees, Bank Charges etc.