Rakuten Guide

Rakuten Purchasing Steps

Purchasing Steps

Step 1. Go to "My Order">"Add bid/purchasing"

2. Pick "Japan online shopping"

3. Place the Rakuten URL in the box, and then submit

4. Please fill in the color or size if any. After confirming all details correct, then submit to us.

Member’s Notice

* For a refund,click refund then fill up your bank account 、account number and your name ,then we will take 3-5 working day to bank in to your account with no extra charges .

*when Japan have determine the transportation cost and the cost is two times or more of the price,HOYOYO have rights to charge an extra fees 。If the client refuse to pay , we will cancel the sales with no refund.

*There are 30 days free storage after Japan goods arrive.